Diamond Customer for 30+ years now retired requesting help to lower monthly bill

Good evening @rsdiol, and thank you for reaching out on our Forums today, we appreciate you being a long time valuable customer for over 30-years, that's amazing! Our team will be happy to help review current promotions with you to see how we can help get your bill down. To get started, can you please send us a Direct Message with your first and last name along with the service address on the account? 

To send a "Direct Message" ("Private") message:

Click "Sign In" if necessary

• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

We look forward to working with you further!