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Wednesday, December 13th, 2023 4:12 AM

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Device limit

Can’t use my Internet because device limit but I’ve turned everything else off in my home and haven’t connected the account anywhere else how can I see the device list to get rid of one of the sign ins 

Official Employee

 • 

2.2K Messages

1 year ago

Hi, @user_3a2cf2. Thank you for reaching out and creating a new post. I understand you may have reached your device limit, and you need to remove some devices connected to your network. Depending on your Xfinity Gateway, you should be able to connect a considerable amount of devices online. How many devices do you normally have online at once? Are you currently using your own modem?

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