Visitor
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1 Message
Details on a service appointment on 11/3/2026 to [Edit]
On chat I requested a link for a service call on 11/3/2026 at 8am (see above address,) I wanted to give a review for technician but I can’t find the link he gave me after he completed the job. Tried on previous chat but I was disconnected.
* [Edit: Private information removed]
XfinityVianney
Official Employee
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3K Messages
1 hour ago
Thank you for reaching out. I'm not able to resend any review links on my end. I can, however, take your feedback directly and pass it along to our local teams. I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
For an example of how to send us a Direct Message, check out this link for more help: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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