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user_lzs1bd
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Wednesday, May 29th, 2024 2:33 PM

desktop version of xfinity app

Where is the desktop version of the xfinity app? Managing my account and reviewing reports on my phone screen is no an acceptable way to maintain a system. Its great for a quick check of something but a 4 in screen and lack of a full size keyboard is incredibly restrictive and a huge oversite by xfinity. I've been all over the forum and it looks like there is no desktop app. 

Is there any plan to all users to control their account through their computers again?

Question

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Updated 

3 months ago

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EG

Expert

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107.1K Messages

6 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityDena

Official Employee

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2.5K Messages

6 months ago

Thanks for reaching out @user_lzs1bd. Check out the link: https://www.xfinity.com/manage-my-account to assist you with managing your account. You can also download the Xfinity App on a tablet for a much larger screen if needed. 

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user_rdd6po

1 Message

4 months ago

A desktop version would be nice cause your limited by a tablet if android do you have a computer app or not

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XfinityEmilyB

Official Employee

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1.7K Messages

@user_rdd6po Welcome to our community forum! I don't have the best eyesight so I totally agree that having a bigger screen can be helpful :). Please sign into our webpage so you can manage your account from a Personal Computer. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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4 months ago

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user_dcf1ef

1 Message

3 months ago

I have been trying to stream myself from my laptop. Why would we even need an app for the laptop and why can't we stream from the Xfinity page like before? When I do they try to charge me for certain episodes when I pay a monthly fee. This is beyond annoying and for an internet company it's embarrassing that they don't have this sorted!!!

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XfinityBenny

Official Employee

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634 Messages

@user_dcf1ef  Hello and good evening. Thanks for posting and sharing your thoughts in the community. It is a great place to get help, and you can count on us as the team of experts to assist. We are always happy to help ensure you can enjoy all of your services always.  Hope you are having a great evening staying out of the heat, and no work for the rest of the night. I know how important it is to rely on your entertainment when you have time to relax. It's the only way to catch up on all my shows, and its vital so I can stay in the know. I still watch all my entertainment on my laptop, and it's my favorite way to stream all the content from my subscriptions, and On Demand or DVR recordings. Just remember to continue signing in to https://www.xfinity.com/stream/, that makes it super easy to access what you need, when you want. All the content is awesome, and the best quality to stream especially the Live TV. For stuff that needs to be paid for, we kindly suggest letting the networks for each asset you purchase know, that you are not happy with their prices and cost. That will help us get more free content from them for On Demand :D. Thanks again for posting, and being the best part of Xfinity. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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3 months ago

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