coastwind's profile

Visitor

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1 Message

10/05/2026 8:06 PM

demolition letter

I am the Contractor/Owner of record and require a letter of abandonment of the one underground Xfinity cable from their pedestal to my home to be demolished as soon as possible.

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Expert

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121.9K Messages

7 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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3.7K Messages

4 hours ago

 

coastwind Thank you for reaching out! We can help you obtain a demolition letter, and have any equipment removed as needed. Please send us a direct message, so we can gather your location information. 
 
 

To send a "Direct Message" message:

 


• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the ""Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

 


How to: Direct messaging within the forum

 

 
 
 
 

 

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