Visitor
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1 Message
Delivery
I forgot to add the apartment # to my address, i was wondering if someone could call me or get back to me via email to resolve this issue , if so that’ll be great thank you.
Visitor
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1 Message
I forgot to add the apartment # to my address, i was wondering if someone could call me or get back to me via email to resolve this issue , if so that’ll be great thank you.
EG
Expert
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121K Messages
3 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityKei
Official Employee
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2.7K Messages
2 hours ago
@user_h0syym Our team can check over your delivery details and confirm your account has your apartment number as it should go to your service address. Can you please direct message me your first and last name along with your full service address so I can assist you further?
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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