U

Visitor

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1 Message

Tuesday, April 22nd, 2025 6:53 AM

Delivery date for modem and starter kit

When I start the new service at a new location. I didn’t see any option for choosing the delivery date for modem and starter kit. Now the order has been confirmed, how do I choose the delivery date? 

Official Employee

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2K Messages

2 days ago

@user_pazddz

 

Thanks for reaching out to us, Generally when you create your account you're getting starting kit it's shipped and received within three to five business days,  if you do need to change the shipping date you would need to log in to UPS My Choice or FedEx Delivery Manager . The option to change thedelivery date is only available for 30 minutes after a standard shipping order is entered or 15 minutes after a priority shipping order is entered.

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