Visitor
•
1 Message
Delivery changed to pickup
Hello! I just ordered xfinity wifi about 3-5 minutes ago and realized I accidentally pressed delivery instead of pickup. Is there any way to change it to pickup at my local store before it ships?
Visitor
•
1 Message
Hello! I just ordered xfinity wifi about 3-5 minutes ago and realized I accidentally pressed delivery instead of pickup. Is there any way to change it to pickup at my local store before it ships?
XfinityKassie
Official Employee
•
1.7K Messages
3 days ago
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0