Visitor
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1 Message
Delete old address account, please
I moved 7 months ago & you still have my old address on my account, address starting 411 needs to be deleted, it's not my residence. Owner will rent old apartment out & someone will be angry.
Please please leave present address, starting 214 my current residence.
XfinityKei
Official Employee
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1.6K Messages
2 days ago
Hello @55CeeJay I can certainly understand your concerns, Congrats on your move to your new home. Its possible your old account is still linked to your username. I have a link from our help and support page that goes into unlinking the accounts. Scroll down to the unlink section and let us know if this fixes things for you. You can also link your current address. https://www.xfinity.com/support/articles/switching-between-multiple-accounts
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