Visitor
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2 Messages
Delete account/profile
Please delete my account/profile as I created it by accident and I have no desire to communicate in this group. Thank you for your help
Visitor
•
2 Messages
Please delete my account/profile as I created it by accident and I have no desire to communicate in this group. Thank you for your help
XfinityJon
Official Employee
•
890 Messages
10 hours ago
We would be happy to look into this, and to assist you further. We would need additional information in order to do so.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
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