Visitor
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1 Message
Delayed Shipping
Ordered delayed shipping for next week as my move-in date isn't until then, got a notification that my gateway was delivered yesterday?
How do I have xfinity pick this up because the box is currently sitting out in the open and I am not responsible for it being stolen or damaged in the weather for being delivered a week early.
XfinityRaul
Official Employee
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2K Messages
2 days ago
Hello, @user_brgjn0. I appreciate you making us aware your gateway has been delivered before your move-in date. I would be more than happy to take a look at your account to see what options we have available. Let's continue our conversation via DM.
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