Visitor
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3 Messages
Delayed shipping date for installation kit
I'm a bit confused of the "delayed shipping" option for the installation kit.
- Is that supposed to be the date when it arrives? So when it says "should arrive within 2 business days of your selected date", that means if I select April 25, it could arrive between April 23, to April 27?
- Or is that supposed to be the date when it's shipped? So when it says "should arrive within 2 business days of your selected date", that means if I select April 25, it is shipped on the 25th, and should arrive before April 27?
Accepted Solution
CCRenee
New Problem Solver
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169 Messages
2 years ago
Hi @duke8253, and thanks for reaching out to us at Xfinity!
Thanks for letting us know how we can help and providing details regarding your shipping concerns.
1). Within 2 business days of the selected date (4/25/23), the delivery date would be by 4/27/23 (Thursday). If there are any issues with the delivery schedule, you will be notified by email and provided with any additional tracking changes.
Think about priority shipping arriving 2 business days after the selected date (unless you choose a weekend).
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CCRenee
New Problem Solver
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169 Messages
2 years ago
You're welcome, and thanks for allowing me to help😀! @duke8253
Do you have any additional questions or account concerns we can help with?
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