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Saturday, December 27th, 2025 7:20 PM

deceptive emails

Why do you send pot email to existing customers like this:

Your internet promotion ends on February 1, 2026, but we have a special offer for you. Our new internet plans provide more value than ever: WiFi equipment and Unlimited data included. No contract, no catch.
Typically reserved for new customers, this exclusive offer is now available to you as a valued Xfinity customer until your promotion ends. Act now to lock in the speed you at an all-in price for all 5 years.

 Which definitely implies that I qualify for a new customer rate for the 5 year extension but will only give me a rate $25 a month higher the new rate.

I will be cancelling my account next week and switching to Kwikbit which will give me 600 speed for a total bill of $50 per month with 2 month free the first year.

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