Death of account holder
I'm trying close the account of my deceased father. I've called and navigated your ineffective phone system and talked to a service representitive twice. I've provided my contact informtion. I've completed and submitted the Xfinity affidavit. There is a still a bill with a start date that is after my first call. Today I was told I'd need to call back again.
This is rediculous. I just want to return the equipment and move on.