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user_pqpc79
1st Topic

Visitor

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1 Message

Thursday, April 9th, 2026 3:12 PM

Deactivate my xFi Pod from a closed account

Can you please advise my how I can deactivate an xFi Pod that I purchased from my recently closed account?

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Updated 

1 month ago

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EG

Expert

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117.8K Messages

1 month ago

The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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XfinityShawn

Official Employee

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2.4K Messages

1 month ago

 

user_pqpc79 To deactivate it from your account, use the Xfinity app by navigating to the Wi-Fi tab. Then select Wi-Fi equipment, and choose the pod. Then click remove. Let me know if this works. 

 

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