Day 7 of internet outage

We are in Portland Oregon zip code 97223 and have not had internet service for 7 days. Xfinity online states once power is restored cable lines will be fixed. Our power was restored 4 days ago! When will we have internet? I work from home and have lost 5 days of wages. I can’t even call Xfinity and speak to anyone live. It’s just a recorded message and then hangs up. Not good enough! Need answers now!