Visitor
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2 Messages
Day 4 of technician not showing up
I did a a move service last week and the technicians keep not showing up. I have rescheduled 4 times now. What’s going on? I really need internet in my home. I’m about to switch to AT&T.
Visitor
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2 Messages
I did a a move service last week and the technicians keep not showing up. I have rescheduled 4 times now. What’s going on? I really need internet in my home. I’m about to switch to AT&T.
XfinityAngie
Official Employee
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2K Messages
7 months ago
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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