Visitor
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1 Message
dave and busters
Hello,
Like the other posts I have seen, I am also experiencing the broken link to redeem the dave and busters code of the 10 dollar gift card. I had assumed that it would've been resolved 2 months ago via an email or an updated link. I was wondering if you'd be able to look into this since I would love to be able to use the awesome customer benefits that are provided. I've checked my email but never received a new redemption link and it still shows up as an active benefit in my xfinity account with the broken link to redeem. Please let me know if you require any additional information on my end.
Kind regards,
M
XfinityVianney
Official Employee
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2.9K Messages
1 hour ago
Thank you for reaching out and creating a new post. I hope you are doing well today. If you are still having trouble with the redemption, we can do our best to help. I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
For an example of how to send us a Direct Message, check out this link for more help: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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