Visitor

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7 Messages

Wednesday, April 19th, 2023 3:20 AM

Closed

Data usage

​I have unlimited data. It would take over 3,200 hours of gaming etc a month to go over data usage!!! I will cancel and not pay my bill if charged for more data! ​I was doing fine on data until I upgraded! I will report this too a commission board! 

Expert

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110.1K Messages

2 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Official Employee

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746 Messages

2 years ago

Hi @user_ebb5c3, thank you for reaching out to Xfinity. Have you received a notice stating you are over on data? 

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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