So today a very rude Comcast rep from the CSA department called me to explain my data usage overage. I went over the data cap in 3 days they explained. They told me my wifi camera used 500-600 gigs in days! She proceeded to tell me there data meters were correct and it wasn’t an error I used the data I must pay for it. I’ve had this camera for MONTHs and it’s never gone over. The days they say it used this much data the camera was hardly active. I contacted the camera manufacturer and they said it was impossible for the camera to use that much data in days!! I’ve spent at least 6 hours on the phone with Comcast dealing with this the past 6 days with no reassurance other than I must pay more to upgrade my plan. Clearly there is an error with your data meters! I feel like I’m being held hostage by this company in this situation contemplating canceling service with them because of this. I’ve been a customer for years. This is ridiculous.