3 Messages
Data usage spikes
Data usage... I'm guessing that if you have Xfinity wifi which makes you an "Xfinity Hot Spot" others are using your/my data. Seriously, they get free wifi by using yours. I guess Xfinity found a way to get paid.
3 Messages
Data usage... I'm guessing that if you have Xfinity wifi which makes you an "Xfinity Hot Spot" others are using your/my data. Seriously, they get free wifi by using yours. I guess Xfinity found a way to get paid.
EG
Expert
•
117.2K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBenny
Official Employee
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1.4K Messages
2 years ago
@user_vxrrhn We want you to understand the free Xfinity Hotspot feature so you can enjoy it without worry. See the details here xfinity.com/support/articles/xfinity-wifi-hotspots, such as it providing a separate network, and helping customers use less data in their home. Friends or family that also have Xfinity, can use that network instead of asking for your password/using your data when they visit. I'd rather have them log onto the secure hotspot, and that's a feature I love.
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