Data usage incorrectly showing "0 GB" for the last three months

Since November of 2024, I've lost the ability to monitor my data consumption. Both the Xfinity app and the web page shows that I've used 0 data, which is obviously incorrect.

This same issue happened --and was resolved by Comcast-- a bit over a year ago (details here: https://forums.xfinity.com/conversations/customer-service/internet-data-usage-stuck-on-zero/6531b14177679f48f5baae0a). It's now happening again.

I need someone at Comcast to fix this again, please.

--Rufo