user_a9wh2's profile

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Friday, February 20th, 2026 2:47 PM

Data quota [Edited]

It is my understanding that I have unlimited data, but I am being told that I exceeded my quota.  Why?

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Official Employee

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1.9K Messages

8 hours ago

Hi there! Thank you for reaching out to my awesome team here on our Xfinity Forums. I would love to help out with your account and see what is causing the exceeded quota message. Is this message being received for your Xfinity internet or your Xfinity mobile service? 

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