New Poster
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2 Messages
Data Overage and Subsequent Awful Service
Second time this has happened and of course I can't reach anyone at Comcast. I hover around 400-600gb monthly and it never really varies much. Like one time before, where Comcast actually admitted there was a glitch on their end that resulted in inflated usage reporting, i just got an email stating I'm almost at my 1200gb or so limit...currently around 900gb. That's not possible and nothing has changed. Who can I connect with to resolve this issue...again!
CCTambrey
Gold Problem Solver
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3.4K Messages
5 years ago
Hello, @Mhollinger4! Thanks for taking the time to reach out to us here on the Xfinity Forums regarding your overage concerns.
I would love to work with you to look into your data usage and make sure we find you the best possible solution. Please send me a private message with your first and last name, as well as your service address so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".
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Mhollinger4
New Poster
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2 Messages
5 years ago
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