Visitor

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1 Message

Sunday, August 30th, 2026 2:15 AM

Dangerous Cable on SIDEWALK

 Notifying Comcast that since they did not keep their word of, coming to Woods Edge Condo complex, Palos Hills, IL, between 1 - 5, to remove the cable that has been laying across 2 of our sidewalks for more than 2 months.   Or management company is threatening to  CUT THE CABLE AND REMOVE IT.  I will be very upset if my service is interrupted because of Comcast's negligence.

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Expert

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120.4K Messages

11 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.5K Messages

11 hours ago

 

user_3nz765  Please send our team a direct message with your full name and address. To do so, click on the chat icon located at the top right of this forum's page.
 
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