Visitor
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2 Messages
DANGEROUS CABLE COMCAST IGNORES
An exposed cable line runs through mine and my neighbors yards since Feb 17, 2026.
Comcast has been notified (their own tech), about the issue.
I have been contacted and I contacted and been "guaranteed" four separate occasions scheduled for the proper burial.
Now my granddaughter has tripped on the cable.
FIX YOUR CABLE BURIAL, BEXT CALL IS TO THE LOCAL AND STATE MUNICIPAL AUTHIRITIES
XfinityJoe
Official Employee
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1.3K Messages
3 hours ago
Good morning @user_egaq6o our team would be happy to look into this for you.
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click "Direct Message"
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing, a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
See https://comca.st/3kYXwkR for an example
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