Visitor

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1 Message

Thursday, February 12th, 2026 8:06 PM

Dangeous box hanging from wires

There is a large heavy looking foot long metal box that is loose and swinging in the high winds across the street.  If it falls it could fall on a car or person and likely disrupt service.  Phone menus for Xfinity don’t have an option to report it.  It is not at my property and the online reporting doesn’t allow to report to a different location.  Any ideas?

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Official Employee

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2.5K Messages

2 hours ago

user_ccn8n6 

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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