Visitor
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2 Messages
damaged/tilted pedestal
I called two weeks ago regarding to the pedestal of CATV in the front of my house were tilted 30 degrees. Initially the cover was knocked open and was put back by my wife a few months ago. So far It has not been fixed yet. Can you help and please send someone to straighten the pedestal up between 40729 and 40749 Mission Blvd?
XfinityJohnG
Official Employee
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2.9K Messages
7 hours ago
Thank you for reaching out to our team. I am sorry to hear that they have not been out as yet to look at that pedestal. In order for me to check further into that issue you will have to send me a direct message with your full name and the complete address for where that is located. To send a direct message.
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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