Damaged Xfinity Pedestals & Exposed Wirin

I manage a multi-family residential property with multiple Xfinity/Comcast utility pedestals located throughout the property. Several of these pedestals are damaged or open, with exposed wiring that needs to be addressed.

I have contacted Xfinity multiple times regarding this issue. On each occasion, I was advised that the matter would be addressed; however, the equipment remains in the same condition. I am requesting assistance in getting this matter escalated to the appropriate local field, maintenance, or construction team for resolution.

Specifically, I am requesting that Xfinity inspect the equipment on the property, determine which equipment and wiring are still active, and repair, secure, replace, or remove the equipment as appropriate. If any of the equipment or wiring is abandoned or no longer necessary, I am requesting that it be removed. If it remains active, the damaged/open enclosures and exposed wiring should be properly repaired and secured.

I am happy to provide photographs, the property address, and access to the property as needed. Please provide a service request or ticket number for this matter and have the appropriate local Xfinity representative contact me so that we can get this resolved.

Thank you for your assistance. I look forward to hearing from someone who can help bring this matter to completion.