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1 Message

Friday, August 13th, 2021 8:17 PM

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Damaged Waterline

They busted my waterline as well when installing my neighbor's equipment. I've had a leak since and now have a plumber out there to fix it. High water bills, plumbing costs, etc. 

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This post was created from this comment on different post

Official Employee

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2.2K Messages

4 years ago

Hello @user_9c14b7, thank you for taking the time to reach out to us on our community forums. I noticed your comment was posted on an older thread so I converted it to a post. Could you please send our team a private message with your full name, full address, the best phone number to reach you at, and your preferred email? Our team can most definitely get a ticket opened for this issue.

To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.

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