Damaged utility box with exposed wires

@user_9ok5zf Thank you for reaching out to us here on our Xfinity Community Forum page regarding the node that requires repair. We're here to assist you with getting this information to the appropriate team. To proceed, could you please send me a private message containing your full name and address? This will enable us to initiate the necessary actions to address the issue promptly. 

To send a "Direct Message" message:

• Click "Sign In" if necessary
• Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it