Visitor

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1 Message

Tuesday, September 1st, 2026 2:30 PM

Damaged Sprinklers

Xfinity was doing some work on their lines and snapped off one of my sprinkler heads while digging. 

Who do I need to get in contact with to assist?

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Official Employee

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3K Messages

37 minutes ago

@Alexander_Stanford Thank you for reaching out to us via Forums. I would be more than happy to help file a claim.  To be able to discuss account specifics, please send a direct message by clicking the chat icon in the upper right corner of the page. Click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Here's a link that includes a guide on how to send a DM https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.

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