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Monday, June 10th, 2024 3:01 PM

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Damaged Pedestal Box in Yard

Good morning 

We recently bought our house. The green metal Comcast cable box is located about 6 inches from the edge of the driveway. Clearly, prior residents struck it with a vehicle. It is heavily damaged, cracked open and falling over. It's an eyesore and I'm worried about damage to the cables inside from exposure. How can we get it fixed and moved a couple feet away?

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Official Employee

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2.8K Messages

2 years ago

 

dattorney, Thank you for reaching out to Xfinity Support. We would be happy to assist you.

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

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• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

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• Press Enter to send your message

 

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