Good afternoon @user_xtufgg, and thank you for reaching out on our Community Forums, we appreciate you taking the time to bring this to our attention. Our team will be happy to help get a ticket submitted to have the damaged pedestal box cover fixed. To get started, can you please send us a Direct Message with your first and last name along with the service address?
To send a "Direct Message" ("Private") message:
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Click the "Direct Message chat" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
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Hello @user_xtufgg. Please send us a direct message so that we can assist you further with this.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityAlyssaA
Official Employee
•
2K Messages
10 hours ago
Good afternoon @user_xtufgg, and thank you for reaching out on our Community Forums, we appreciate you taking the time to bring this to our attention. Our team will be happy to help get a ticket submitted to have the damaged pedestal box cover fixed. To get started, can you please send us a Direct Message with your first and last name along with the service address?
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
We look forward to working with you further!
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