Damaged paving around outdoor utility access panel

Hi there @user_h4579d! Thanks for reaching out and letting us know about this. Could you let me know if the actual utility access panel itself is damaged or open, or if the issue is strictly with the paving around it?

The visible damage is to the paving around the panel: broken asphalt and loose rubble leaving an uneven surface. I can't confirm the condition of the panel itself from the photo. Please invite me to message Xfinity Support privately so I can share the photo and exact location for inspection.