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Damaged outside cable lines
The outside cable lines were damaged when a gas line was installed in my backyard. The cables are quite damaged, but we still have service. How do I contact someone to get this repaired? I have tried to use the customer service links without any success.
XfinityAdrienne
Official Employee
•
830 Messages
11 days ago
Hey there, user_sds482! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! Oh man, I am sorry to hear about the damaged lines and the links not having success to get the line work completed. Let's take a look together, and get a ticket placed for our repair team to evaluate the line. Can you please send us a DM to get started?
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