Visitor
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1 Message
Damaged Outside Cable Box
In my condo complex, the outdoor cable box was damaged by snowplows. I cannot find a way to report this to Xfinity.
Visitor
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1 Message
In my condo complex, the outdoor cable box was damaged by snowplows. I cannot find a way to report this to Xfinity.
XfinityAmira
Official Employee
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4.7K Messages
7 hours ago
Hi user_88ddv3! Thanks for visiting our Xfinity Forum. We appreciate you taking the time to get this reported to us. Our team is here to help and would be happy to submit a ticket for this damaged box. Please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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