Visitor
•
1 Message
Damaged outdoor pedestal
Hello, there is a damaged outdoor pedestal in my community. How do i go about notifying someone to fix it.
Visitor
•
1 Message
Hello, there is a damaged outdoor pedestal in my community. How do i go about notifying someone to fix it.
XfinitySeth
Official Employee
•
855 Messages
1 hour ago
Howdy user_sc0u5w 👋 You're in the right place for help with the damaged pedestal, and more than anything I appreciate you bringing it to our attention! Whenever things like this happen, we have escalations we can create that go straight to our local teams who are then notified of the need for repair 👍 If you could send us a direct message with your full name, the name listed on your account (if different), and the full service address associated with your account, I'd be happy to get that escalation submitted for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
0
0