1 Message
Damaged lines
we canceled Xfinity service, and with no notice a technician came out and damage the box and the line that runs from the street into our house and then left
the wires exposed.
1 Message
we canceled Xfinity service, and with no notice a technician came out and damage the box and the line that runs from the street into our house and then left
the wires exposed.
XfinityAmira
Official Employee
•
5.2K Messages
3 years ago
Hello @user_i49k1a! Thanks for taking the time to reach out on our Forums. Although you're no longer a customer with us, we very much appreciate the time you were. We definitely want to get this damage concern further investigated and addressed. Please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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