Visitor
•
1 Message
Damaged Junction/Pedestal Box
Just walking outside the house and I noticed that this junction box is looking damaged and I'm sure that covers not supposed to be off and exposed like it is. This is located between the houses [Edited: "Personal Information"] and [Edited: "Personal Information"] Connecticut.
XfinityQuemekia
Official Employee
•
1.6K Messages
1 hour ago
Thanks so much for letting us know about this! You are completely right, that cover should not be off and exposed to the elements like that. We will be more than happy to get a ticket created to get this sorted out @user_t068oa. Send our team a direct message with your full name and the service address associated with your account.
To send a Direct Message:
Ensure you are logged in
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it.
You can see how to send a direct message here, Direct Message Within The Forum.
0
0