Visitor

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1 Message

Saturday, April 4th, 2026 11:29 PM

Damaged equipment in my yard

There is a damaged pedestal in my yard that I think belongs to Xfinity, and I'd like to get it fixed.

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Official Employee

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766 Messages

7 hours ago

Hello @user_q2jnij thank you for reaching out on our community forum. I would love to assist you with that damaged pedestal. 

Please send us a direct message with your full name and service address so that we can assist you further. To do so, click on the chat icon located at the top right of this forum's page. Here are the detailed steps to direct message us: 

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message
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