Visitor
•
1 Message
damaged Comcast/Xfinity ground pedestal
The plastic housing is cracked/broken on my mothers property with an pedastal owned by xfinity and has been this way for several months. I have attempted to contact support multiple times without success. This pedestal is in the public right-of-way and poses a safety hazard with all of the cables exposed.
How do I get in contact with someone to replace it?
XfinityRaul
Official Employee
•
2.4K Messages
2 hours ago
@user_z8s7eg Thank you for making us aware of this damaged pedestal via Forums. I would be more than happy to help get this resolved once and for all. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
0
0