Visitor
•
3 Messages
Damaged Comcast equipment box located on the Street in my neighborhood.
There is a comcast communications pedestal on my street that has been completely damaged and needs replacement. I have tried several times to call and get it replaced. I have been forced to put duct tape all over it. How can I get it replaced with a proper functioning pedestal?
CCAmir
Gold Problem Solver
•
7.2K Messages
2 years ago
Hello and thank you for reaching out to us here with this concern. We can certainly get a tech scheduled to come out to repair the pedestal for you. To get started on your work order could you please send us your full name and street address?
To send a "Direct Messaging" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon or https://comca.st/3kajO4e
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• - An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
See https://comca.st/2XfS9FQ for an example.
0
0
user_eb3cc6
Visitor
•
3 Messages
2 years ago
I have provided the requested information. Thank you.
0
0