Visitor
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2 Messages
Damage, work that is horrible and unsafe and fees that changed at the door. SENT HIM AWAY
"I had to dismiss the technician sent to my home today due to unprofessional conduct, poor workmanship, and unauthorized price changes at the door. I need a corporate supervisor to investigate this contractor and ensure no installation or missed appointment fees are added to my account.
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XfinityDemetrise
Official Employee
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378 Messages
5 hours ago
Hi there @et12second Thank you so much for reaching out on our Xfinity Community Forum. I'll be happy to assist. To get started, please follow the steps below to send a direct message.
How to Send Us a Direct Message:
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. A "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.
How to: Direct messaging within the forum | Xfinity Community Forum
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