Visitor

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1 Message

Monday, June 29th, 2026 11:46 AM

Damage to yard

Xfinity came out and dug a hole into my yard completely messed up my front yard. Will you guys plan on fixing this somehow?

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Official Employee

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2.7K Messages

2 hours ago

 

user_hdt61x, thank you for reaching out to Xfinity Support. We would be happy to look into this for you. 

Please send us a DM with your name and address.

Here are the detailed steps to direct message us:

1. Click "Sign In" if necessary.

2. Click the “Direct Messaging” icon.

3. Click the “Start new conversation” (pencil and paper) icon.

4. In the “To:" line, type “Xfinity Support”.

5. As you type, a drop-down list will appear. Select “Xfinity Support” from that list.

6. An “Xfinity Support” graphic will replace the “To:" line.

7 Type your message in the text area near the bottom of the window.

8. Press “Enter” to send it.

 

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