Regular Visitor
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3 Messages
Damage to sidewalk
A Comcast contractor installed new cable for a neighbor and parked a piece of equipment on our concrete sidewalk while he was burying the new cable. The sidewalk has now cracked in that exact spot. Is there a website or phone number to file a claim with Comcast?
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Again
Expert
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25.5K Messages
7 m ago
Is this a sidewalk in front of your house or one that is going up to your house?
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JPL282
Regular Visitor
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3 Messages
7 m ago
It is a sidewalk that runs in front of our house.
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ComcastJoeTru
Official Employee
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6.7K Messages
6 m ago
Hi JPL282. Thank you for visiting and posting on our Forum. I can help you get a Damage Claim submitted for the cracked sidewalk. To get started, please send me a private message and include your full name and service address so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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