Visitor

 • 

5 Messages

Friday, April 24th, 2026 8:56 PM

Damage to Personal Property

We created a claim and haven’t heard anything back about a line going through our sewer line.  

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Selected Oldest First

Official Employee

 • 

1.3K Messages

16 hours ago

Hi there @user_g9qs7z. Our team can check for an update on your claim. If you could send our team a direct message with your full name and full address, we can get started.
 

To send a "Direct Message" ("Private") message:

• Click "Sign In" if necessary

• Click the "Direct Message chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it
 

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