Visitor
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5 Messages
Damage to Personal Property
We created a claim and haven’t heard anything back about a line going through our sewer line.
Visitor
•
5 Messages
We created a claim and haven’t heard anything back about a line going through our sewer line.
XfinityRaf
Official Employee
•
1.3K Messages
16 hours ago
Hi there @user_g9qs7z. Our team can check for an update on your claim. If you could send our team a direct message with your full name and full address, we can get started.
To send a "Direct Message" ("Private") message:
• Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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