Visitor

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2 Messages

Tuesday, April 7th, 2026 10:16 PM

Damage to my property

On December 17, 2025, Xfinity had a crew at my house digging up my entire front yard. Half of my Yard has to be re-sodded, and my landscaping was dug up which destroyed several perennial plants and flowers. I have a quote to repair the area which your contractor said they would take care of who is now not calling me back. I need somebody to reach out so we can come to a resolution. I wasn’t informed about this work being done and I was out of town at the time. This work was not even for my home. It was a line to a neighbors property. I am not happy! My home is going up for sale and my yard looks like a war zone.

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Official Employee

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2.1K Messages

12 hours ago

 

user_f504x3 Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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