Visitor
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1 Message
Damage to my house
I already called Mississippi power and they determined that the tree down the street that pulled on a line that was hooked to my house and pulled off siding was not their line. I am asking for someone to come to determine if it was your company and to file a claim and have it fixed.
XfinityTommy
Official Employee
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2.8K Messages
2 hours ago
user_9jvq9o Happy to help get this whole situation sorted out. We can loop in our local team to further investigate. To get that in motion, I need to gather some account specific details. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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