Visitor
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1 Message
Damage to driveway
Xfinity came to my property in April 2026 to move cable from one utility pole to another. In doing so, the cut my internet line and damaged my driveway. I want my driveway repaired.
Visitor
•
1 Message
Xfinity came to my property in April 2026 to move cable from one utility pole to another. In doing so, the cut my internet line and damaged my driveway. I want my driveway repaired.
XfinityKei
Official Employee
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2.5K Messages
9 hours ago
@user_01jz46 I'm so sorry to hear of your driveway. You're in the right place for help. Our team can assist you! Can you please direct message me your first and last name along with your full service address so I can assist you further?
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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